President & Chief Executive Officer
Mr. Paul James has over 25 years’ of experience in the insurance industry, and has held a variety of positions with both Travelers and Hanover Insurance Group. Prior to his carrier experience, he was the president of Steffon, James and Finnegan Insurance Agency, Inc. Mr. James has been a leader in the area of business development, client relationships, and sales excellence. He’s served as a Regional Sales Director for Massachusetts, Director of Sales Effectiveness, and an AVP in Marketing and Distribution.
Prior to joining Insurance Recovery Group, Inc. (IRG), Mr. James was a member of Hanover Insurance Groups personal line leadership team. Mr. James is a licensed insurance broker in the state of Massachusetts, and holds a Master of Science in Organizational Leadership from Nichols College.